The Missing Piece for Corporate Leaders

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In our quest to leverage the Business Alignment process to business leaders across key organizational situations, we are proud to announce the upcoming availability of “ The Missing Piece for Corporate Leaders: Achieving Sustainable Value through Business Alignment ”. As its predecessors did for Entrepreneurs/Small Businesses and Non-Profit Leaders, this third installment helps Corporate Leaders understand the importance of aligning their people, processes and tools to bridge the gap between the Vision and Strategy and the execution of the Strategy through aligned Goals and Metrics to achieve Desired Results. Corporate leaders have a unique challenge in they achieve success through many layers in the organization. The more layers, the more opportunities for the Vision and Strategy to get sanitized and diluted by the time it reaches the part of the organization that needs to execute the Goals aligned to the Strategy. Complexity can beget confusion and the most effective leaders understand...
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A Business Does Well…

…what its Leaders Measure One of the challenges in today’s business environment is the ability to show measurable progress in whatever endeavor the business is involved in. Entrepreneurs wear so many hats, they struggle with where to focus their metrics. Non-profit leaders get caught up in activities without understanding their measurable impact. Corporate leaders create a false sense of security because all they see of the business is through report-driven metrics. All of this to answer the simple question of “How do you know your business is achieving desired results?” For me, the best answer has always included using the Balanced Scorecard approach introduced by Robert Kaplan and David Norton in their 1996 book, “The Balanced Scorecard: Translating Strategy into Action”.  However, whichever measurement tool and/or philosophy you use, there are two tenets we use in helping clients identify areas of process improvement and quality that belong in any discussion of...
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Are we there yet?

How many times have we heard that refrain from our children (or maybe from our significant other!?!) when their impatience got the best of them? Or maybe we’ve said it ourselves in different situations for the same reason. In most cases, it is because they don’t have a sense of time or speed relative to setting correct expectations of arrival. In the business sense, whether for-profit or non-profit, we find ourselves either half way through our operational year or possibly just beginning a new one. We are likely compiling data telling us how well our business has performed over the last 6 months because of that natural halfway or transition point. Or are we? This issue focuses on the all-important role of measurements as a crucial element of effective business alignment. We are talking about not only what we measure on a regular basis, but also how we measure what we...
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