...or a Learn-It-All? Earlier this year, we introduced what has turned into an ongoing discussion of one of the key skills of effective 21 st Century Leaders. Critical Thinking, or the lack thereof, seems to routinely creep into the conversation because we constantly run into evidence it still needs to be reinforced in the leadership development conversation. While we’ve given examples in previous posts, one that continues to pop up goes something like: Me: What are you trying to achieve? Them: I don't want to do this and/or I don't like to do that Me: OK, so what do you want to do? Them: I don't know. Of course, the real conversation goes much longer than the example above, but you get the idea. More thought on what they don;t want that what they do. Another different, but related, conversation goes something like: Me: I think this is the course of...

If you liked the value you found in  "The Missing Piece " books you’ve read over the past several years, you’ll love the new workbooks that align to each of your Missing Piece favorites! Each respective workbook includes the original text from the corresponding book that brings the Business Alignment Maturity Model to life in the context of your business. We moved the questions from the end of each chapter into the section of text that speaks to each question. No searching back through the chapter to refresh your memory, it’s all right there to help you put what you read into the context of your organization and team. Best of all, we added specific tools referenced in the books to better support your goal planning, business analysis and operational metrics. These tools will get you started faster to create sustainable success for your organization! If you are a   Corporate...

...Without work, one finishes nothing.” In today’s dynamic business environment, it seems far too many leaders are struggling with getting started in a direction for their business, completing a strategic objective for their business or some combination of the two. Ralph Waldo Emerson’s quote in the title then ends with, “The prize will not be sent to you. You have to win it.” In the context of today’s business environment, how ambitious is the team you lead to move in a specific direction as a team? How hard is your team willing to work as a team to finish what they start and achieve the team’s desired results? Let’s explore both questions through the lens of leadership required to answer them effectively. However, before we get to ambition and work ethic, let’s first level-set on the use of the term “Team”. Unfortunately, team and teamwork are often used improperly to describe...

…of Serving Clients Exceptionally Well” Every once in a while, we get into a conversation with leaders about profit and how to improve profit margins and profitability. Before we get too far into the discussion, I make sure we are in agreement on what profit is in the context of leadership. Without that level-set, the conversation can dramatically bypass the key decisions needed to truly enjoy the profitability the leader is looking to achieve. Because we’ve had several of these conversations recently, it made sense to share what I believe is the essence of sustainable profitability. The title quote comes from Katherine Mauzy, the Head of Financial Advisor Talent Acquisition at Edward Jones. For context, earlier this year Edward Jones was named one of FORTUNE Magazine’s “100 Best Companies to Work For”, the 20 th year they’ve made this list! Let’s go ahead and break down her quote from a leadership...

…Improve Your Argument! Much is written about conflict and how society continues to struggle with managing it in an open forum. I see this struggle first-hand with my own clients who continue to work on their effective communications skills, especially with those who disagree with them. One of the key skills of leadership is the ability to influence and persuade their teams to go where they have not yet gone before, knowing they have to change but cannot do it on the strength of their own motivations. The Leader’s ability to persuade, and manage through the potential resistance, is directly proportional to their ability to build an argument supporting why their followers should behave differently than they are currently. With the advent of technology infused communications tools, the ability to persuade should be easier. The ability to reach more people efficiently theoretically makes the process itself more efficient. However, if you...