...it always has two sides.”
By the end of 2017, I will have given multiple versions of our popular “Generational Diversity in the Workplace” presentation to over a dozen different audiences. While each audience is unique, a common question usually arises along the lines of, “I fit the generational demographics, but I don’t think like my generation.” Each time, this question, and subsequent conversation, brings me back to the wisdom from my Aunt in the title as it frames for me the value of understanding psycho-graphics to be an effective leader in the today’s dynamic business environment.
Psycho-graphics are quantitative methodologies based on people’s attitudes and values. Most of us are used to demographics that are the tried and true “labels” to help us organize what is going on around us. If all we focused on was demographics, the best we could hope to gain would be effective management. However, we don’t lead demographics, we lead people who are more truly defined at their core by their attitudes and values. Everyone’s behavior is ultimately defined by their attitudes and values so it is crucial that leaders understand how to leverage them to achieve sustainable success. Two specific applications of this idea are discussed below to help leaders achieve this sustainable success.
What we believe, we think and what we think, we do. If leaders want different behaviors, they must have a team that thinks differently. I have enjoyed much success in my military and corporate careers by asking variations of “What if…?” and “Why not…?” Ultimately, I was asking what was on the other side of the pancake!
What new behavioral action is your leadership thinking enabling? If you are not sure, we can help.