We are all Products...

core-competencies How is your business capacity and capability supporting your strategy and how do you know?
...of Our Capability.A frequent topic of discussion in our leadership coaching practice in the last several months is how to manage burnout. When we explore the topic more closely, a common theme arises to the surface. It seems despite the many issues of the time (great resignation, post-pandemic uncertainty, global supply chain, etc.), leaders are still trying to achieve their original goals as if these issues simply didn’t exist.In truth, every business, for-profit or non-profit, public or private, large or small, operates on two related and interdependent variables: Capacity and Capability. Capacity consists of the assets and inputs, both tangible and intangible, the organization has on hand or can be readily acquired. Capability consists of the collective skills, knowledge and attitudes the organization leverages to conduct their business strategy and effectively compete in their markets. All businesses must assess their competitive strategy through the lens of their executable capacity and their...
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"Priority is...

Context-Matters How are you creating knowledge for your next key leadership decision?
…a Function of Context”It occurs to me as I reflect on the last few months there exists a glowing opportunity to improve our collective ability to make more effective business decisions. In the last few months, leaders have been bombarded with reams of data and information about the pandemic. In the last few months, leaders have also misinterpreted or misunderstood the difference between good information and total BS bringing the title quote from Stephen R. Covey to mind.If we agree that effective decision-making is a crucial soft skill (it is!) for leaders to have, then we have to also agree it is crucial to having the full understanding of how to do it well. In today’s fast paced, technology-infused world we live and work in, it is critical for leaders to cut through the noise and make effective knowledge-based decisions. In our experience, these guiding principles apply when making key business...
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“Are you trying to be Perfect…

Excellence-pave-way-to-growth How do you define your excellence as a leader?
…or Excellent?”I only ask because I seem to run across this question quite a bit lately, so it seems worthwhile to address it in a more widespread forum. The conversation usually begins with a discussion around how the leader is trying to accomplish a multitude of actions to advance her or his business. As the frustration becomes evident when not being able to accomplish it all, the obvious question of priorities takes center stage. Of course, when one prioritizes, it means something will not get done which brings us to the title question. Are you trying to be perfect or are you trying to be excellent?To highlight the question, I often tell the story of two campers whose campsite is approached by a bear. One camper takes off running in the opposite direction while the other camper calmly takes off his boots and starts putting on running shoes. Seeing this, the...
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