Are We Too Soft…

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…on Our Soft Skills? Much is said and written these days about soft skills and how important they are to business success. Often, the context of this discussion is the evolving influence of technology in our daily lives. Artificial Intelligence (AI), Augmented Reality (AR) and any other technology that threatens (real or imagined) to replace humans in the workforce is a driving force behind the need and effectiveness of our soft skills. It’s as if we are less afraid of losing our hard skills and more afraid of our lack of soft skills and ability to think critically! Another context for this conversation is in the discussion of “skills gaps”. The November 2018 LinkedIn Workforce Report found the biggest “skills gap” is in San Francisco/Silicon Valley followed by New York City. The top 3 skill gaps in San Francisco/Silicon Valley are Oral Communication, Business Management and Leadership in that order. In...
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“The Best Way to Find Yourself…

…is to Lose Yourself in the Service of Others”As we continue our discussion of Leading at the Speed of Business, we look this month to expand on last month’s discussion in the Get Ready to Warp post. While last month’s theme was speed, this month we look at the concept highlighted by Mahatma Gandhi’s quote in the title, Servant Leadership. More specifically, we explore the idea that the leader of any organization can only be as effective and successful as the team they lead. The implication here is that no leader can keep up the pace of business solely on their own merits. They need followers who are fully bought in, physically and emotionally to the Vision and Purpose of the organization. In order to stay relevant at the speed of business, followers are the ones who will make it happen because they trust, and willingly follow, their leader!So how do...
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“Leadership…

Leadership---Salesmanship As you lead your business into a new year, what are your followers buying?
…is Salesmanship”I first came across this quote when I read Hamid “Hank” Noorani’s book POWER – The Modern Doctrine and had a chance to explore the idea in a video interview we did together several years ago. It caught my attention because those who know me as a Leadership and Business Coach are sometimes surprised that I am also a Sales Coach. I have always believed there is a level of genuine salesmanship in the process of being an effective leader. While I would be the first to agree the two are not identical twins, I would argue they are at least in the same family tree!One of the key arguments they are not alike, I believe, stems from an outdated understanding of 21st Century Salesmanship. For instance, in Daniel Pink’s latest book To Sell is Human, he makes multiple cases for the human element of sales as opposed to the...
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