Dialog is about learning...

curiosity How are you leading your team with dialog versus debate?
...Debate is about winning.We’ve spent a good deal of time of late speaking to the importance of critical thinking for 21st Century leadership to achieve sustainable success. In the new reality of the VUCA (Volatile, Uncertain, Complex, Ambiguous) business environment, the leader’s ability to separate the information wheat from the information chaff is crucial. As important as critical thinking is to effective leadership, the ability to both share and evolve their thinking with their followers is just as important!In this discussion, we outline some key ideas from our own experiences to enable critical thinking starting with the ideas from the title. We’ll begin with dialog:Dialog is about Learning ~ We all intellectually know that learning can’t occur if the leader is always talking and not listening. It occurs at the outer edge of the leader’s knowledge which we wrote about several years ago here. True dialog requires effective listening (not just...
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“Experience is not what happens to you...

Learning What are you doing with your pandemic experience to be a more effective leader?
...it’s what you do with what happens to you”This quote by Aldous Huxley, the English author best known for his book, “Brave New World” speaks volumes about what leaders are asking themselves and their teams as the next phase of post-pandemic business starts to take hold. In previous posts, we’ve talked about the VUCA business environment and how leaders must adapt to the challenges it presents. The foundation for adapting is how leaders and their teams are learning from the events of last year and creating new experiences to support sustainable success.To help leaders better understand adaptability, it is helpful to look at the learning process through the lens of the Four Stages of Competence Model created by Noel Burch of Gordon Training International in the 1970s. He identified four stages of skill development providing leaders with a structure to identify and assess where they and their teams and companies are...
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“What have we learned?”

Learn-and-lead As a leader, what have you learned?
As we close out the year for the ages, many are using the time to reflect on the recent past in order to set the stage for what is next. Our experience tells us that for most, this is a loosely defined informal process which tends to produce minimal, if any, change in attitudes and behaviors. For this reason, we focus our coaching with clients, as well as the theme of this post, on learning. By definition, learning results in modifying behaviors by experience. We focus on the issue of learning because without the observable modified behavior, we could argue actual learning does not occur.As early as this past summer, we began asking our clients what they had learned about themselves over the previous 3-4 months. The idea is centered on leaders making time to consciously capture their experiences to learn what changes to make in their businesses. In our experience...
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