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Measurable-Impact How are your business outcomes creating impact?
 ...or OutcomesSeveral months ago, I was having a coaching conversation with a client where the conversation went down a path of how a situation looked versus how it was in reality. In that moment, it occurred to me how impactful that concept was to leaders of any organization! To be able to separate perception of how a situation or issue looks or feels from the factual truth about a situation or issue is the level of critical thinking crucial to effective leadership.As we put these words to paper, most leaders are winding down the current business year and putting the final touches on their plans for the next business year. If they are like our clients, they’ve documented the strategies, operation and tactical successes for the past year. In addition to the summary of success, we press further to have leaders document what they base their successes on. This prevents a...
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