“The needs of the many outweigh...

business-goal-planning How are your recent leadership decisions impacting your business tensions?
...the needs of the few...or the one.”Over the last few months, this dialog between First Officer Spock and Captain Kirk in the 1982 movie, Star Trek II: The Wrath of Khan, keeps popping up based on many of our coaching conversations thus far this year. If you are a fan of the genre, then you know the circumstances behind the brief dialog between these two characters. The reason it keeps coming up is it highlights one of the key challenges all leaders face in a VUCA (Volatile, Uncertain, Complex, Ambiguous) business environment. The challenge of leading through competing performance tensions in the business!While the quote speaks to competing tensions between the many versus the few or the one, the idea of competing performance tensions is not new. What is new is the context in which these tensions reveal themselves as leaders navigate the new reality of today’s business environment. The three...
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Optics...

Measurable-Impact How are your business outcomes creating impact?
 ...or OutcomesSeveral months ago, I was having a coaching conversation with a client where the conversation went down a path of how a situation looked versus how it was in reality. In that moment, it occurred to me how impactful that concept was to leaders of any organization! To be able to separate perception of how a situation or issue looks or feels from the factual truth about a situation or issue is the level of critical thinking crucial to effective leadership.As we put these words to paper, most leaders are winding down the current business year and putting the final touches on their plans for the next business year. If they are like our clients, they’ve documented the strategies, operation and tactical successes for the past year. In addition to the summary of success, we press further to have leaders document what they base their successes on. This prevents a...
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“If you don’t know where you’re going...

Strategic-communication What will your strategic narrative sound like for your business leading into the new business year?
...any road will take you there.”Many will recall this classic line from Lewis Carroll’s “Alice in Wonderland” in the conversation between Alice and the Cheshire Cat. As business leaders start looking at how this year will end and begin planning for the next year, it is important they plan through the lens of strategic thinking. Strategic thinking is comprised of the three guiding elements of the business: Vision, Mission, and Strategy. In chapter 3 of our most recent book, “Finding the Missing Piece: The Impact of Effective Communications on Sustainable Success”, we focus on the strategic communications involved in strategic thinking and why it is critical to the effectiveness of an organization’s overall communications strategy.We define strategic communications as the actions involved in communicating the long-term purpose and direction of the organization. To that end, strategic communications is unique in its application than the operational and tactical communications which we will...
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“The ability to learn faster than your competitors...

strategy-making How is your business strategy creating a sustainable competitive advantage and how do you know?
...may be the only sustainable competitive advantage.”It is the time of year where many organizations are starting to plan for the continued success of their business. Whether for-profit or non-profit, large national corporation or small local business, the challenges of maintaining a sustainable and successful strategy continue to challenge leaders at all levels. Leaders continue to navigate a VUCA (Volatile, Uncertain, Complex, Ambiguous) business environment laced with supply chain issues, employee retention, political unrest, and economic inflation to name a few.The inspiration for the framework of this month’s discussion is an article in the most recent issue of Harvard Business Review titled “Strategy-Making in Turbulent Times – a Dynamic New Model” by Michael Mankins and Mark Gottfredson. Right up front I’ll argue whether their model is new or not, a point the authors even acknowledge as true for parts of their recommendations. However, the five elements of the structure are valid...
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We are all Products...

core-competencies How is your business capacity and capability supporting your strategy and how do you know?
...of Our Capability.A frequent topic of discussion in our leadership coaching practice in the last several months is how to manage burnout. When we explore the topic more closely, a common theme arises to the surface. It seems despite the many issues of the time (great resignation, post-pandemic uncertainty, global supply chain, etc.), leaders are still trying to achieve their original goals as if these issues simply didn’t exist.In truth, every business, for-profit or non-profit, public or private, large or small, operates on two related and interdependent variables: Capacity and Capability. Capacity consists of the assets and inputs, both tangible and intangible, the organization has on hand or can be readily acquired. Capability consists of the collective skills, knowledge and attitudes the organization leverages to conduct their business strategy and effectively compete in their markets. All businesses must assess their competitive strategy through the lens of their executable capacity and their...
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“We Get the Leaders...

Followership How does your team’s followership align with your leadership?
...We Choose to Follow”Earlier this month, I read the title quote in a post by Laurence Barrett from my LinkedIn network. His posts always get me thinking and this particular sentence got me thinking about an important topic that routinely gets little airtime yet is extremely important in the leadership development universe. When we ask leaders if they can truly be a leader if no one follows them, the obvious answer is no. Yet the topic of followership continues to lag in the leadership discussion.In the Leadership and Organizational Behavior class I teach in a local MBA program, we introduce the relationship between the leader, the followers, and the situation. One of the exercises we discuss is the idea of creating a course on followship and the key topics we would need to cover in such a course. After creating an exhaustive list of topics, I change the title from followership...
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“I Love It...

strategy_-thinking-journey What does it look like when your next plan comes together?
...When a Plan Comes Together!” Many might remember this often-used phrase from the fictional character Hannibal Smith, the leader of “The A-Team” from the mid-80’s TV series (or the 2010 movie). In many cases it always seemed there was no plan, but in the end, things worked out for the team eliciting his infamous phrase while lighting the obligatory cigar! Suffice it to say, most, if not all, plans for 2020 were shot to hell due to the pandemic. However, as business leaders adapt to the new reality and start to put 2020 in the rearview mirror the narrative becomes, “What’s next?”The 4th Quarter of 2020 is shaping up like no other in recent history. In addition to the lagging effect of the pandemic, the effect of schools in various stages of openness, continued social unrest and a very contentious national election, what is a business leader to do to plan...
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“If you think you know something...

3-Player-Chess
...then it is hard to be open to learning.”Last month I posted about Dr. Max McKeown’s book, “The Innovator’s Book – Rules for Rebels, Mavericks and Innovators”. In the post, I highlighted a specific page that includes the title quote of this post. I believe it sets up this month’s topic quite nicely as we talk about Strategic Leadership. At the beginning of the calendar year, many businesses, for-profit and non-profit, large corporations and small privately-owned businesses are executing their strategic plans. As we begin yet another calendar/fiscal year, let’s explore what really goes into thinking strategically as a leader in the 21st Century dynamic business environment.In the past few month’s I’ve given multiple speeches and presentations around these strategic leadership competencies as they are at the core of staying relevant and achieving sustainable success in their businesses. These competencies are based on the research of Kimberly Boal and Robert Hooijberg...
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The Missing Piece Workbooks are now available!

BAMM5
If you liked the value you found in "The Missing Piece" books you’ve read over the past several years, you’ll love the new workbooks that align to each of your Missing Piece favorites! Each respective workbook includes the original text from the corresponding book that brings the Business Alignment Maturity Model to life in the context of your business. We moved the questions from the end of each chapter into the section of text that speaks to each question. No searching back through the chapter to refresh your memory, it’s all right there to help you put what you read into the context of your organization and team. Best of all, we added specific tools referenced in the books to better support your goal planning, business analysis and operational metrics. These tools will get you started faster to create sustainable success for your organization!If you are a Corporate Leader, click here and scroll to the...
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“It’s What You Do, Not What You Say...

Vision How are you part of your organization’s future and how do you know?
…If You’re Not Part of the Future, then Get Out of the Way.”Whenever I see these words to John Cougar Mellencamp’s song, “Peaceful World”, it reminds me that one of the biggest challenges leaders face is painting a clear picture of the intended future of their team, department, business or organization. This is the time of year where many leaders are doing just that, visualizing the intended future produced by strategic plans, budgets and resource allocations now ready to be executed in the upcoming new year. However, these documents aren't enough to dictate success as they are typically created by spreadsheets and analytics. Visions are realized through emotional engagement by members of an organization so having more than logical plans and budgets to achieve success is necessary.What is the story? ~ Before leaders share the picture of the intended future, they have to have a clear idea of the story themselves....
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Change Occurs At The Outer Edge of Your Comfort Zone

Comfort-Zone
As we wind down 2012, many of us are reflecting on what we accomplished in 2012 and what changes we will make to continue our successes into 2013. In my own work with small and medium businesses as well as non-profit organizations, managing change is the most common topic of conversation; and why not? The uncertainty that remains in the economic and political environments have leaders in the unenviable position of making the next right strategic decision in the face of all this uncertainty.How do leaders mitigate this uncertainty enough to make the crucial decisions before them? While there are many moving parts to a successful business strategy, two elements of leading any organization is understanding the general environment you are competing in as well as knowing how your current capabilities match up to that environment. Key to a leader’s strategic thinking process includes a recurring assessment of their general environment...
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