It’s OK to not Know How…

…It’s not OK to avoid Learning How! It’s not a secret that continuous learning is an important element of staying relevant in today’s business environment.  While there are a multitude of reasons and business drivers why this is our reality (technology, global enterprise, socio-cultural shifts to name but a few), it still amazes me how often ignorance is used as an excuse for not keeping up with change, to which I usually respond with the opening quote.  At some point, all leaders arrive at a point of “I don’t know…” relative to their business.  However, leaders must never fall for the, “…but I’m not going to worry about it” as a means to avoid learning what they need to know. In my experience, there are two primary reasons leaders fall into the trap of avoiding the right level of personal development necessary to stay relevant.  The first is lacking a complete...
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Leveraging What Was...

... to What Will Be This is the time of year, for better or for worse, many of us take stock of the last twelve months and determine on some level what the next twelve months will look like.  While ultimately I personally favor a rolling goal planning process that is continuous over shorter intervals, most people still favor using the down time during the holidays to do their annual goal setting.  Most studies show the success rate for New Year’s Resolutions is less than 10%, so regardless of whether we set our goals annually or more or less frequently, how do we approach the process of reflecting and resetting?  The following is a structure anyone, regardless of business, markets served, title or level of experience can use to set themselves up for a successful 2017! What was… …accomplished in 2016 that advanced your business? Before we dive into the things...
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Guest — James P. Healy
Hello, Rick - Well said for 2016 and 2017; so, let's creatively lead Acton to appreciate the potential of having a leadership comp... Read More
Friday, 23 December 2016 14:09
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"Don't tell me...

...show me.” We define Integrity as the alignment of what you think, what we say and what we do such that they all tell the same story.  We are constantly judged on how these three dimensions align as we interact with others.  However, only two of these are visible to others and create the most common input to how others view us.  In personal settings, the misalignment between these elements may create some personal conflict.  As leaders, the misalignment between our words and our actions could ultimately destroy them! It is amazing to me the disconnect between what leaders say they will do and what they ultimately do without realizing the consequences of the disconnect!  For example, comments suggesting a leader is committed to the mission and strategy of the organization while that same leader consistently misses on meeting goals and delivering on the promise.  When it comes time to evaluate...
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Recent Comments
Guest — ERIC A MERZ
Great article, Rick. This is a big issue in leadership today.
Tuesday, 29 November 2016 09:09
Guest — RLochner
Eric, Thanks so much for checking in! Yes it is a key issue across the board and one that I believe is taken much too lightly. T... Read More
Tuesday, 29 November 2016 10:26
Guest — Bradley K Lyon
Spot on Rick, If a leader does not have the integrity to stand on what he believes, he cannot expect his team to follow his expect... Read More
Tuesday, 29 November 2016 11:35
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So what if none of the candidates are leaders…

As a leadership coach, I have searched high and low to find a definition of leadership that fits what we are seeing on the national election stage.  Since I cannot, I stand by the inference in the title which I am sure some will disagree.  I also reference a recent Gallup Poll rating the candidates lowest in Inspiring, Caring for Individuals and Visionary in that order.  Given these are also traits the nation is looking for in their next leader further supports the assertion.  However, what bugs me more is the narrative around hopelessness and helplessness coming from the candidates’ supporters.  Really!  Is all really lost because of one person? I’ve certainly been in many situations throughout my career where my direct supervisor, whether they be a front-line manager or CEO, who would not win “Boss-of-the-year”.  I can also never remember a time where I used my supervisor’s weaknesses as an...
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Guest — Rita Facchina
Excellent timing to reflect on as we come to an end in the election cycle. ... Read More
Thursday, 27 October 2016 11:41
Guest — RLochner
Rita, Thank you for your note. It seems to have struck a chord based on the timing and finding ourselves getting caught up in the... Read More
Thursday, 27 October 2016 11:56
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It’s not the facts we disagree on…

…it’s the interpretation of the facts we most often disagree! In this classic conflict between content (facts) and context (interpretation) lies a key element of effective leadership; managing perceptions! We’ve heard many of the mantras around perception including the most common, “Perception is Reality”.  But what is perception and how does it influence our ability to be effective leaders?  Perception is the process we use to organize and interpret our sensory inputs in order to understand, and give meaning to, what goes on around us.  More specifically, perception can be addressed by looking deeper into the factors that shape our perceptions and reside in the Perceiver, the Situation and the Sensory Target.  Let’s look at each of these to see what we can learn to be more effective leaders! The Perceiver ~ Even before we encounter our next sensory input, our previous experiences and attitudes will impact how we interpret, or...
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