“That was Then...

Past-Present How will your business cycle end, starting now?
...This is Now!”As we continue to work with organizational leaders in both for-profit and non-profit businesses, a common theme has emerged that resonates across them all. This current business cycle is a recalibration to the new reality (not new normal) of the current VUCA (Volatile, Uncertain, Complex, Ambiguous) business environment. The inspiration for the title for this month’s discussion comes from an S.E. Hinton book by the same title published in the early 1970’s. It’s also been a movie (1985) and a song (1986) by The Monkees music group. However, we are using it to drive home a crucial reminder to today’s 21st Century Leaders as they adapt to the current VUCA Business environment.Specifically, the focus is on the Operational Support Elements that bridge the gap between the Strategic Thinking process that informs organizational direction and the Tactical Execution that produces the desired results for sustainable success. In our “Missing Piece”...
Continue reading
  590 Hits
  0 Comments
590 Hits
0 Comments

“Experience is not what happens to you...

Learning What are you doing with your pandemic experience to be a more effective leader?
...it’s what you do with what happens to you”This quote by Aldous Huxley, the English author best known for his book, “Brave New World” speaks volumes about what leaders are asking themselves and their teams as the next phase of post-pandemic business starts to take hold. In previous posts, we’ve talked about the VUCA business environment and how leaders must adapt to the challenges it presents. The foundation for adapting is how leaders and their teams are learning from the events of last year and creating new experiences to support sustainable success.To help leaders better understand adaptability, it is helpful to look at the learning process through the lens of the Four Stages of Competence Model created by Noel Burch of Gordon Training International in the 1970s. He identified four stages of skill development providing leaders with a structure to identify and assess where they and their teams and companies are...
Continue reading
  756 Hits
  0 Comments
756 Hits
0 Comments

“All I hear are excuses”

Reason-or-Excuse Is your team giving you reasons or excuses and how do you know?
As we continue to pull out of a year for the ages, effective leaders are closely monitoring the new methodologies and processes put in place to adapt to the new reality. As many are realizing, some on their team are adapting well to the new reality and others on the team not so much. As we work with these leaders across multiple industries, both for-profit and non-profit, we regularly hear them state some version of the title quote of this article. Our response is always the same:What’s the difference between a reason and an excuse?The most common response to this question is an extended silence followed by “I’m not really sure” or “I never really thought about it” or others to that effect. Aside from the fact that every leader must know the meaning of the words they use, in this case treating reasons as excuses or excuses as reasons, both...
Continue reading
  860 Hits
  0 Comments
860 Hits
0 Comments

"Trust is Earned...

Trust How does your team trust your leadership?
...When Actions Meet Words”Last month, we explored the leader-follower relationship through the lens of followership. In this edition, we explore another element of this critical business relationship and a topic that many leadership conversations struggle with. Intellectually, every leader, even the poor ones, can agree that trust and trustworthiness is important to effective leadership. Unfortunately, not all leaders, especially the poor ones, know what it takes to be viewed as trustworthy. Moreover, they fail to understand the consequences of not being trusted until the damage to their team is done. As the expression goes, “Losing trust is like crumpling a piece of paper. No matter how much you smooth it out, it is never the same.”One of the simplest ways to break down the key elements of trust and trustworthiness comes via the Trust Equation developed by Trusted Advisor. The equation states Trustworthiness is equal to Credibility plus Reliability plus Intimacy...
Continue reading
  808 Hits
  0 Comments
808 Hits
0 Comments

“We Get the Leaders...

Followership How does your team’s followership align with your leadership?
...We Choose to Follow”Earlier this month, I read the title quote in a post by Laurence Barrett from my LinkedIn network. His posts always get me thinking and this particular sentence got me thinking about an important topic that routinely gets little airtime yet is extremely important in the leadership development universe. When we ask leaders if they can truly be a leader if no one follows them, the obvious answer is no. Yet the topic of followership continues to lag in the leadership discussion.In the Leadership and Organizational Behavior class I teach in a local MBA program, we introduce the relationship between the leader, the followers, and the situation. One of the exercises we discuss is the idea of creating a course on followship and the key topics we would need to cover in such a course. After creating an exhaustive list of topics, I change the title from followership...
Continue reading
  735 Hits
  0 Comments
735 Hits
0 Comments